Privacy Policy

At Bebanoch Roadside, accessible from bebanochroadside.com , we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, phone number, email address, and account details.
• Vehicle Information: Vehicle type, condition, license plate (if provided).
• Location Data: Real-time GPS location when you request roadside assistance.
• Service Data: Details about towing requests, service history, and interactions.
• Payment Information: Payment details processed securely through third-party providers.
• Device & Log Data: IP address, browser type, device information, and usage activity.
• Media Data: Photos or videos taken during service (e.g., pre-tow inspection).

2. How We Use Your Information

• Provide roadside assistance and towing services.
• Locate you and dispatch service personnel.
• Process payments and prevent fraud.
• Document vehicle condition and service delivery.
• Improve our platform and customer experience.
• Communicate updates, receipts, and support messages.

3. Location Tracking & Consent

By using our services, you consent to the collection and use of your real-time location data for the purpose of dispatching assistance. Location data may be shared with our drivers or personnel to complete the service request.

4. Sharing of Information

We may share your information with:

• Our employees, drivers, and authorized personnel.
• Payment processors and financial institutions.
• Service partners involved in towing or storage (if applicable).
• Law enforcement or regulatory authorities when required by law.

We do not sell your personal information.

5. Data Security

We implement reasonable technical and organizational measures to protect your information. However, no system is completely secure.

6. Data Retention

We retain your data only as long as necessary for service delivery, legal compliance, dispute resolution, and business operations.

7. Your Privacy Rights

Depending on your location, you may have the right to:

• Access your personal data.
• Request correction of inaccurate information.
• Request deletion of your data.
• Opt out of certain data uses.

To exercise these rights, please contact us.

8. Cookies & Tracking Technologies

We use cookies and similar technologies to improve functionality and user experience.

9. Children's Privacy

Our services are not intended for individuals under 13. We do not knowingly collect data from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page.

11. Contact Us